Airport VIP Service
The highest level of comfort for your journey
Arrivals
We welcome you at the aircraft side thanks to our ENAC authorisation
We will handle all airport formalities, from your welcome and arrival assistance to baggage management, allowing you to relax in our Premium Lounge at Venice Marco Polo Airport.
1
Welcome
Pick-up at the aircraft side or gate.
2
Formalities
Assistance during passport control procedures.
3
Baggage
We collect your luggage and bring it to you or your vehicle
4
Premium Lounge
Access to an exclusive environment dedicated to your relaxation
Departures
For departures, you only need to settle in while awaiting your flight
1
Check-in and Security Checks
Access to the fast track lane exclusively for security control.
2
VAT & Tax Exemption
We accompany and assist you with tax refund procedures.
3
Bookings and Flight Changes
We manage schedule changes and last-minute bookings.
4
Airport Transit
From the Premium Lounge to the aircraft steps, always by your side.
Premium Lounge
Our Premium Lounge is at your disposal
It is located in the Arrivals Terminal, ground floor, exit 1. You can stop there before departing, or upon arrival, to relax or speak with those who will organise the rest of your stay.
Private and Scheduled Flights
Scheduled or private flights. The same care, the same VIP assistance.
Dedicated hostesses and stewards monitor every arrival and departure, eliminating waiting times.
Terminal Transfer
From the airport to your destination
Whatever the final destination of your journey, you can reach it with a private transfer accompanied by our multilingual chauffeurs